Pre Sales Questions
If you have any questions before placing the order, ask us here.
Post Sales Support
If you have any question regarding your order, contact us here.
Bulk Order Inquiry
If you are looking for a bulk order inquiry, contact us here.
How can we help you today?
Need help? Get support for all your pre sales & post sales questions here. For any other inquiry, please choose the departments below and contact us accordingly.
FAQ
Most frequent questions and answers
We have three shipping methods, they are Flat Rate Shipping, Standard Shipping, and Expedited Shipping. For a detailed explanation about each shipping method, destinations, and approximate delivery times, please see our Shipping FAQ page.
We can deliver orders to most countries in the world. Goods are sent from our warehouse by courier, and delivered direct to your door (home or company address). Please check Shipping Countries to get more details.
Log into ” My Account “
Enter into ” My Orders “
Once we have received your payment, all Geekyviews orders will show various order status stages before being shipped out. Please check the meaning of these order status messages in the table below.
Geekyviews holds its own inventory in secure state of the art warehouse facilities, we adhere to exceptional quality control processes and operate an extensive Customer Support Center offering multiple service channels.
Our professional servers and website are security scanned, authenticated, and fully verified by Norton Secure from Norton on a daily basis to protect you online.
Yes, wherever you are, we will be able to deliver the products to you. FedEx or DHL might in some cases apply a nominal “remote area charge”. This is very rare but can happen when your delivery address is too far from the main logistics centers.
If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You may need to pay extra to cover the remote shipping fees from FedEx or DHL.
We strongly recommend that you provide a physical address to facilitate order delivery.
If you really need to ship the package to a PO BOX then you will need to please select Flat Rate Shipping as the shipping method and only order items that weigh 2kg or less. For heavier items, you will need to select an alternate address.
We are sorry but both DHL and FedEx are unable to deliver items to APO or PO BOX addresses.
Some of Geekyviews products are supposed to ship with a manual but…
- sometimes the manual just isn’t very good, and you need more help with the product.
- sometimes we made a mistake and the manual was not put in the box.
- sometimes the product is new, and the manufacturer manual was so dire, we took it out!
- sometimes the manufacturer thought they were only selling this product B2B, so there is no manual.
Here’s how we’ll help: Contact us with your order number and the product code. Explain whether there was a missing manual, or what aspect of the product’s function you need help with. If a manual was omitted accidentally, we’ll give you a link where you can download it.
If the product has no manual, chances are we are already working on making one ourselves, and we’ll send that to you when it’s done.
Note: Currently we only offer English manuals for all our products.
First, check the details in the product description again on Geekyviews.com to make sure it is supposed to have what you think it should. If you’re really missing something, please contact us, and here’s how we’ll handle it:
- Give us your order number and the product code.
- If the missing part is hard to describe, please provide a photo and reference a similar product photo on Geekyviews.com.
- If we confirm something is missing, we’ll send it out to you free of charge.
Registered Address
GeekyViews, 1st Floor, B Block, Suraj Apartment, New Town, Kolkata, India, 700102
Opening Hours
10:00 AM – 06.00 PM
Monday – Friday
Contact Details
Phone: +91 9088882229
Email: support@geekyviews.com
