Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

 

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

 

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

 

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive contain your country.

 

How long does shipping take?

Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

Shipping TypeCountryEstimated TimeTracking Information
ePacketAustralia13-20 daysAvailable
Austria15-35 DaysAvailable
Belgium21-40 daysAvailable
Brazil15-35 DaysAvailable
Canada16-26 daysAvailable
Denmark15-35 DaysAvailable
Finland15-35 DaysAvailable
France*15-35 DaysAvailable
Germany25-38 daysAvailable
Greece15-35 DaysAvailable
Hong Kong15-35 DaysAvailable
Hungary15-35 DaysAvailable
Ireland15-35 DaysAvailable
Indonesia15-35 DaysAvailable
Israel19-32 daysAvailable
Italy15-35 DaysAvailable
Japan15-35 DaysAvailable
 Korea15-35 DaysAvailable
 Luxembourg15-35 DaysAvailable
 Malaysia15-35 DaysAvailable
 Mexico15-35 DaysAvailable
 Netherlands15-35 DaysAvailable
 New Zealand15-35 DaysAvailable
 Norway13-22 daysAvailable
 Poland15-35 DaysAvailable
 Portugal15-35 DaysAvailable
 Russia14-23 daysAvailable
 Saudi Arabia25-35 daysAvailable
 Singapore15-35 DaysAvailable
 Spain15-35 DaysAvailable
 Sweden15-35 DaysAvailable
 Switzerland15-35 DaysAvailable
 Thailand15-35 DaysAvailable
 Turkey15-35 DaysAvailable
 Ukraine14-23 daysAvailable
 United Kingdom15-35 DaysAvailable
 United States12-20 daysAvailable
 Vietnam15-35 DaysAvailable

 

*This doesn’t include our 2-5 day processing time.

 

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

 

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please Email Us Or Talk To Us Via Live Chat.

 

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please please Email Us Or Talk To Us Via Live Chat.

 

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